Terms & Conditions

Our aspiration for excellence is directed towards ensuring your satisfaction first and foremost. While legal terms and conditions can be quite intricate, we've simplified them in the summary below. However, a detailed legal version is provided for thorough understanding.

Summary

For any inquiries or issues, please contact us through:

Live Chat: Use the live chat pop-up at the bottom of the screen (available during business hours).

Email: info@mhhome.co.uk

Phone: 07397589506

Overview

We've exercised diligence to ensure the accuracy of our website. However, should there be any errors, please inform us and we'll amend it promptly. As per the Consumer Rights Act 2015, you have the right to cancel your order within 14 days of delivery. Ensure to return any cancelled order in its original condition. Rest assured, we do not retain your credit card details. With your permission, we aim to keep you updated on our new products and offers through email or mailshots.

1. Company Information:

MH Home Ltd (hereafter referred to as "we", "us", or "our").

Company Number: (12004453)

2. Customer Service:

For any queries regarding your order or about the terms and conditions, send an email to info@mhhome.co.uk or call us at (Your Business Phone Number). Letters can be sent to:

MH Home - APPDETEX LIMITED

1 Nabcroft Rise

Huddersfield, England, HD4 5DY

United Kingdom

3. Website Content:

We have taken meticulous care in preparing the content of this website, particularly to ensure that prices quoted are correct at the time of publishing and that all products have been fairly described. In case of any discrepancies, we will rectify the errors as soon as reasonably possible.

4. Purchase:

Post order placement on our website, you'll receive an order acknowledgment. The order acceptance occurs upon the issuance of a dispatch email following the full payment receipt.

5. International Purchases and Tax:

Orders from outside the UK will have UK VAT removed at checkout. Please be aware of any additional taxes or fees applicable in your country.

6. Cancellations:

You may cancel your order within 14 days of receiving it as stipulated in the Consumer Protection Regulations.

7. Delivery, Returns, and Refunds:

Cancelled orders should be returned in their original condition. We offer free returns within the UK under specified conditions.

8. Liability:

Our liability is limited to the purchase price of the products. We shall not be liable for any indirect or consequential losses.

9. Privacy Policy:

We prioritize the protection of your privacy. Refer to our Privacy Policy for detailed information on how we handle customer data.

10. Intellectual Property:

The intellectual property rights in all content made available on our website are our property. Unauthorized use of this content is prohibited.

11. Amendments:

We reserve the right to amend these terms and conditions at any time. Any changes will be published on this website.

12. Promotions:

All special offers are limited to one entry per household and cannot be used in conjunction with other offers.

13. Price Promise:

If you find an identical product at a lower price elsewhere, inform us and we'll match the price under specified conditions.

14. Personalized Items:

Orders involving personalized items will be held until personalization is complete, then shipped in a single delivery. No returns are allowed on personalized items.

15. Governing Law:

These terms and conditions are governed by the laws of England and Wales.

For any inquiries regarding these Terms & Conditions, please contact us for more information. Retain a copy of these Terms & Conditions for your records.